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SOFTWARE ENGINEERING / FROM DESIGN TO DELIVERY

From business requirements to reliable software.

I’m Cristian, a fullstack engineer with PHP/Laravel project experience and a backend background in financial and booking platforms. I build and improve applications, integrations and automation, with ownership of delivery, performance and security.

PHP / LARAVELSECURITY BY DESIGNAVAILABLE 20 HOURS / WEEK
ENGINEERING EXPERIENCE AT
Home CreditHybrid TechnologiesInnotech
RELEVANT PROJECT EXPERIENCE

Application development, backed by project work.

02 / MULTI-PROVIDER SEARCH & BOOKING

Airtrip · Hybrid Technologies

Problem
Real-time flight and hotel search and booking required integrations with multiple external providers.
My work
Built backend APIs and provider integrations, refactored legacy services and added centralised observability for production investigation.
Result
25% improvement in API performance following legacy-service refactoring.
03 / LEAD OPERATIONS AT SCALE

SaleApp · Home Credit Vietnam

Problem
Collect and distribute a high volume of leads accurately across multiple sales channels.
My work
Designed and built the lead collection and distribution platform, with responsibility across requirements, implementation, testing, release and monitoring.
Scale
Over 200,000 leads processed per day. The wider services supported sales operations for more than 40,000 daily active users.
04 / FINANCIAL SYSTEMS & ACCESS SECURITY

Unifimoney · Innotech Vietnam

Built backend services for onboarding, account management and trading workflows on a multi-asset wealth platform. Implemented authentication and authorisation for financial-platform access, and integrated cryptocurrency trading APIs with an external exchange.

SECURITY / PERFORMANCE / DELIVERY

What I take responsibility for.

A working feature is one part of delivery. I also care about who can access it, how it behaves under load and what happens after release.

Security

A requirement from the start.

Review access permissions, validate inputs, protect sensitive data and secrets, and consider the risks introduced by integrations. Security belongs in design, implementation and release review.

Performance

Measure. Improve. Verify.

Investigate slow requests, data access and workflow bottlenecks. Establish a baseline and compare the result under realistic conditions so improvements are supported by evidence.

Delivery

Clear scope. Visible progress.

Agree on acceptance criteria, work in reviewable milestones and raise risks early. Include testing, deployment, recovery planning and handover in the delivery scope.

WHAT I BUILD

01 — 04

Four areas of work. One approach: understand the business, build the right system, and follow through into production.

01

Automation & AI workflows

SCALING

Build n8n workflows connecting forms, CRM, email and team notifications. Use AI for classification, research summaries and information processing where it adds value.

Illustration of connected business tools in a Scaling automation system.
Illustration of connected business tools in a Scaling automation system.

My role: Automation development at Scaling.

Scope of work

  • Connect business tools into reliable automated workflows.
  • Automate lead intake, CRM sync, email and reporting.
  • Monitor workflow runs, handle failures and control when outbound messages are sent.
AutomationLead funnelsAI assistants
Visit website · scaling.vn
02

Shopify & e-commerce

HANOSS

Develop Shopify websites and manage the app ecosystem. Adapt the storefront, features and integrations to the way the business actually works.

Actual Hanoss landing page capture.
Actual Hanoss landing page capture.

My role: Shopify storefront development and app management.

Scope of work

  • Build and customise Shopify storefronts.
  • Install, configure and manage apps and plugins.
  • Build custom features and connect store data to the tools the team uses.
ShopifyStorefrontsApp management
Visit website · hanoss.com
03

Websites & fullstack development

UNIK HOUSE

Build websites from the interface to the backend. Connect a considered user experience with the data and administration behind it.

Actual Unik House landing page capture.
Actual Unik House landing page capture.

My role: Fullstack website development.

Scope of work

  • Develop responsive interfaces for desktop and mobile.
  • Build backend services, APIs and data integrations.
  • Deploy websites, verify releases and troubleshoot production issues.
WebsitesFullstack development
Visit website · unikhouse.vn
04

ERP & business workflows

INTERNAL SYSTEM

Build software for sales management, company operations and business processes. Turn real requirements into clear workflows, consistent data and appropriate access controls.

ERP operations dashboard with demo data.
ERP operations dashboard with demo data.

My role: Sales management and company workflow development.

Scope of work

  • Develop features for sales and company operations.
  • Implement workflows, permissions and system integrations.
  • Connect sales, reporting and team operations in one workspace.
Business operationsCompany workflows
Internal system
Open an area to see the scope of work.
SCALING / AUTOMATION & LEAD FUNNEL

From a new enquiry to a clear next step.

A lead funnel that connects intake, qualification and sales handoff. It is designed to reduce the time spent moving information between tools, so the team can focus on the right conversations.

LEAD QUALIFICATIONCAPTURE → QUALIFY → FOLLOW UP
  1. 01

    Capture enquiries

    Bring leads in from forms and campaigns.

  2. 02

    Check the details

    Validate submissions and keep records consistent.

  3. 03

    Assess the fit

    Prioritise leads against agreed business criteria.

  4. 04

    Add useful context

    Use AI to summarise company research for the team.

  5. 05

    Keep one record

    Avoid duplicates and keep lead information together.

  6. 06

    Route the next step

    Help the right person take action.

HOT

Ready for a closer look

Flag high-priority enquiries for a person to review before sales outreach.

WARM

Build the conversation

Identify leads that may benefit from a relevant case study or discovery call.

COLD

Stay useful over time

Identify leads suited to educational content and a longer follow-up cycle.

CONNECTED TO THE TEAM’S DAILY WORK

CRM updates · Team notifications · Confirmation emails

A simplified view of a Scaling automation workflow. AI supports research and summaries; people review priority leads before outreach.
WEB / SELECTED WEBSITES

Selected websites, from storefront to fullstack.

HANOSS — actual homepage screenshotVIEW FULL SIZE
HANOSS / WEBSITE CAPTURE

Shopify & the shopping experience

Storefront development, feature customisation and app management for a personalised gift store.

Visit website ↗
UNIK HOUSE — actual homepage screenshotVIEW FULL SIZE
UNIK HOUSE / WEBSITE CAPTURE

A furniture website, frontend to backend

Collection landing pages, responsive interfaces and the systems behind the website.

Visit website ↗
ERP / DASHBOARD & COMPANY CALENDAR

A clearer view of the business and the team.

I build internal tools that bring sales operations and company workflows together. Two examples from the ERP interface, shown with demo data.

Operations dashboard — ERP interface with demo dataVIEW FULL SIZE
ERP / DEMO DATA · VIETNAMESE UI

Operations dashboard

A shared view of sales, orders and team activity, helping managers see what needs attention.

Company calendar — ERP interface with demo dataVIEW FULL SIZE
ERP / DEMO DATA · VIETNAMESE UI

Company calendar

Attendance, leave and work requests organised in one calendar for day-to-day team coordination.

About

Broad engineering experience. Grounded in the business problem.

I have 8+ years of experience in backend development, system design and performance optimisation. Working across backend and frontend lets me connect interfaces, business logic and data.

I work across existing codebases and new products, choosing an approach around the business need and the system already in place. I can work alongside an existing team or own a defined workstream, from investigation and implementation to release and follow-up.

Hanoi University of Science and Technology · Information Technology · 2015–2020

PROFESSIONAL EXPERIENCE

Home Credit Vietnam

06/2024 — PRESENT
Software Engineer

SaleApp · Sales operations platform

Owned backend features from requirements through release and monitoring. Built lead collection and distribution services for multiple sales channels.

Hybrid Technologies

10/2022 — 05/2024
Software Engineer

Airtrip · Flight and hotel booking platform

Built APIs integrating external flight and hotel providers for real-time search and booking. Refactored legacy services, improved test coverage and centralised production observability.

Innotech Vietnam

01/2018 — 09/2022
Software Engineer

Unifimoney · Wealth management platform

Built backend services for onboarding, account management and trading workflows. Implemented authentication and authorisation, and integrated cryptocurrency trading APIs with an exchange.

HOW WE SHIP

01

Understand the system

Clarify the business goal, inspect the existing code and agree on scope, risks and acceptance criteria.

02

Deliver in clear steps

Build in reviewable milestones, validate changes in staging and run relevant tests. Share a weekly update covering progress, risks and next steps.

03

Release and follow through

Check backups and the rollback plan before release. Provide release notes, verify the live result and monitor for issues after handover.

Contact

What would you like to build?

Available for 20 hours per week. Share your product, existing system and the result you need. We can start with a clearly scoped feature, technical review or performance improvement.

[email protected]